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Terms and conditions

  1. Definitions
    In these Terms and Conditions, "WE" refers to Dene Casino N.V., a company incorporated under the laws of Curaçao, holding a sub-license under master license 8048/JAZ for online gaming services; "YOU" refers to any individual accessing or using our website, mobile application, or platform (the "Platform"); and "GAMING SERVICES" refer to all products, games, and services offered through the Platform.
  2. Acceptance
    By creating an account on the Platform, accessing the GAMING SERVICES, or participating in promotions, YOU acknowledge that you have read, understood, and agreed to these Terms and Conditions, as well as our Privacy Policy and Fair Play Rules.
  3. Age Restriction
    You must be at least 18 years old (or such higher age limit as applicable in your jurisdiction) to access the GAMING SERVICES or participate in promotions. WE reserve the right to request identification to verify your age.
  4. Use of Platform
    The Platform is for personal, non-commercial use only. You may not reproduce, transmit, distribute, modify, create derivative works from, or display any content on the Platform without our prior written consent.
  5. Gambling Rules and Fair Play
    a) GAMING SERVICES are offered in accordance with local laws and regulations, but WE make no representation that such activities are lawful outside of Canada.
    b) The outcome of each game is determined by an independent random number generator (RNG), which ensures the fairness and randomness of results.
    c) YOU acknowledge that winning or losing at the GAMING SERVICES does not imply any contractual obligations between you and US.
    d) WE may, without prior notice, modify or remove games from our catalog to ensure compliance with gaming regulations or for business reasons.
  6. Deposits and Payments
    a) To start playing on the Platform, YOU must make a minimum deposit as specified by us in our promotional terms or our system requirements.
    b) WE accept various payment methods listed on our website, which may vary depending on your jurisdiction.
    c) You agree to comply with all applicable laws regarding payments, including but not limited to anti-money laundering regulations.
    d) In the event of a chargeback or dispute related to any deposit made by YOU, WE reserve the right to require additional documentation to verify identity and transaction authenticity.
  7. Withdrawals
    WE may apply certain limits on withdrawal amounts, which will be disclosed in our promotional terms or system requirements.
  8. Security
    a) The Platform employs standard security protocols (e.g., SSL encryption), but WE do not guarantee the confidentiality of any data transferred through your internet connection.
    b) YOU are solely responsible for ensuring that your computer, mobile device, and other equipment comply with applicable technical standards to protect against hacking or other malicious activities.
  9. Dispute Resolution
    In case of a dispute regarding GAMING SERVICES, promotions, deposits, payments, or withdrawals, WE will investigate and attempt to resolve the issue in accordance with our Fair Play Rules and these Terms and Conditions. Any decision made by us is final and binding on YOU.
  10. Limitation of Liability
    a) IN NO EVENT WILL WE BE LIABLE FOR ANY DAMAGES OR LOSSES ARISING FROM THE USE OF GAMING SERVICES, INCLUDING BUT NOT LIMITED TO CONSEQUENTIAL, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR EXEMPLARY DAMAGE.
    b) You agree to indemnify and hold us harmless from any claims arising out of or related to your use of the Platform, including but not limited to damages for defamation, misrepresentation, intellectual property infringement, or other torts.
  11. Termination
    a) We reserve the right to terminate these Terms and Conditions at any time by providing you with reasonable notice (if necessary).
    b) In case of termination due to non-compliance with laws or regulations, WE may freeze your account and withhold all winnings until we receive from YOU satisfactory documentation verifying compliance.
  12. Governing Law and Jurisdiction
    These Terms and Conditions will be governed by the laws of Curaçao without reference to conflict of law principles. Any disputes arising out of these Terms and Conditions or related to the GAMING SERVICES will be resolved through arbitration according to our Fair Play Rules, as may be amended from time to time.
  13. Changes
    WE reserve the right to change or modify any part of these Terms and Conditions at any time by posting updates on our website. Your continued access to the Platform after changes have been posted constitutes acceptance of such revised terms.
  14. Miscellaneous
    a) These Terms and Conditions, as well as all gaming laws and regulations applicable in your jurisdiction, will be interpreted under Curaçao law.
    b) Headings are for reference only and do not modify or supplement any provisions hereof.
    c) If any provision of these Terms and Conditions is declared void or unenforceable by a court or regulatory body, the remaining terms shall remain valid and enforceable.
    d) No waiver, consent, indulgence, or breach on our part will affect or impair any term, covenant, condition, agreement, obligation, or promise contained in these Terms and Conditions.